.png)
Shraddha Patel
.png)
.png)
.png)
.png)
.png)
.png)
Redesign - Web and Mobile Application
About the Project
Cantaloupe’s Seed Pro application is a 15 years old legacy web application that has been used by Retail operators based in the USA. This web application manages revenue and product flow from the warehouse to its vending machine. The objective was to increase the user base and build a seamless user experience by targeting on the problem areas faced by the current operators. As a part of the design team, led the in-depth analysis of the current system and created a feasible outcome that helped secure the contract for the company.
Impact
Outcome
Landing page - Real Time tracking
The interactive graphs feature allows users to visualize their sales/ revenue. The dashboard give an overview of the current inventory of vending machine and informs user of the any technical issue/alerts with the vending machine.
Pain - Points
Develop a web application that supports vending machine retailers with critical insights, enhance route efficiency, and monitor vending machine health in real-time, all while harnessing the power of cashless telemetry. The app should address the challenges of accessing real time information, overcoming language barriers, providing reliable customer experience.
Goals
- Easy discoverability & smooth function across the platform
- Understandable, accessible and intuitive user interface
- Make frictionless scheduling process & accessing real time information
- Simplify User Experience and Establish Consistent Visual Designs throughout the Product.
- Enhance User Experience and Interactivity: Address the challenges of non-responsiveness and lack of interaction in the applications by optimizing design and functionality to create a more engaging and user-friendly experience for customers.
Understanding user needs and expectations
During our research, we discovered users’ primary concerns on landing page, complex system flow, timely and smooth resolutions of issues raised, money management, tracking sales and creating a setup of machinesThis gave us the opportunity to design and conceptualize features that cater to these concerns to enhance the overall experience customers’ journey.
Heuristic Evaluations
To redesign the existing application, we have undergone a comprehensive design principles and heuristics evaluation, analyzing key aspects of usability, functionality, and user satisfaction. By aligning with recognized usability heuristics, we have prioritized clarity, efficiency, and system status visibility to enhance the overall user experience. Our focus on intuitive navigation, seamless integration, data-driven decision making, and accessibility ensures a user-friendly and effective solution for unattended retailers seeking critical operational insights.
Before
After
To view complete heuristic evaluation. Click Here
Final Deliverable: Application Walkthrough
The Next Big Thing !
We successfully completed the contract, improving the design system and enhancing user experience. To learn more about our project and see new screens, please get in touch. We appreciate the opportunity to collaborate and look forward to future engagement.
Thank You
Portfolio
Other Projects
Digital Campaign Monitoring
