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Travel Application

Key Contribution
- Researched with Key Stakeholders
- Wireframing and usability testing of hypotheses and delivery of mock-ups.
- Establishing and implementing design system and mentoring 2 junior designers.
Role
Senior UI/UX Designer
Tools
Figma, Adobe Illustrator

About Project

Tripling is a mobile application designed to be a one-stop shop for international and domestic tourists exploring India. It aims to showcase the country's holistic offerings, encompassing spirituality, heritage, adventure, culture, yoga, wellness, and more. Recognizing the needs of modern travelers, the app incorporates features to streamline every stage of the travel journey, from planning and booking to execution and experience enrichment.

Problem Statement

  • Information Overload & Confusion: Multiple online platforms offering discounts created confusion, making it difficult to choose the best deals.
  • Finding Reliable Travel Agencies: Identifying trustworthy travel agencies and packages that cater to specific needs proved to be a hurdle.
  • Limited Local Information & Language Barrier: A lack of readily available local information and language barriers hampered seamless travel experiences.
  • Misleading Information: Untrustworthy sources online led to confusion and potentially ruined vacations.
  • Unfamiliarity with Local Emergency Protocols: Knowing how to navigate emergencies while traveling was difficult.

Solutions & Design Considerations

Incredible India addresses these issues through user-centric design and functionality:

  • Personalized Travel Planning: The app offers budget-friendly options for customizing travel packages, allowing users to create itineraries that suit their interests and wallets.
  • Seamless Booking: Booking flights, events, buses, and trains is streamlined within the app, eliminating the need to visit multiple platforms.
  • AI-powered Guidance & Human Support: AI-powered recommendations suggest popular and off-the-beaten-path destinations based on user preferences, location, and travel month. Additionally, the app provides the option to connect with physical tour guides for a more personalized experience.
  • Local Expertise & Language Assistance: Tripling integrates local information, including hidden gems and cultural nuances, reducing the impact of language barriers. Multilingual support can further enhance the user experience.
  • Currency Exchange & Documentation Support: The app simplifies currency exchange with real-time rates and offers guidance on visa and immigration processes, ensuring a stress-free arrival in India.
  • Emergency assistance: Information on local emergency protocols and contact details.

Target Users

  • International tourists planning a trip to India
  • Domestic tourists seeking to explore new regions within India
  • Modern travelers who prefer digital tools for trip planning and execution

Affinity Mapping

Final Deliverable: Application Walkthrough

Conclusion

This all-in-one travel app has the potential to streamline the travel experience for tourists exploring India. By addressing user pain points and offering a user-friendly platform, the app can empower travelers to plan, explore, and experience India with confidence.

Further Considerations

  • Integration with local services: Partnering with local transportation providers and activity operators for seamless bookings.
  • Offline maps and navigation: Ensuring users can access maps and directions even without internet access.
  • Augmented reality (AR) integration: Providing an immersive way to explore destinations through AR overlays.
  • Community features: Allowing users to share experiences and connect with other travelers.

By continually evolving and incorporating user feedback, this app can become a valuable tool for anyone embarking on a journey to discover the wonders of India.